1. Do you have a Size Chart?
Yes, you can locate the Size Chart here.
2. What is your standard shipping?
Item will be shipped in 12-14 business days by USPS. International orders may take longer. We are currently experiencing longer shipping times due to COVID19 and interruptions in our Supply Chain, but are working hard to get things out to you as quickly as we can.
3. Do you offer expedited shipping?
We do for an additional fee, please contact firstname.lastname@example.org for more information.
4. What is your refund and return policy?
Cancellations are not accepted after shipment. No returns accepted without prior authorization. Claims must be made within 10 days of receipt of merchandise. Authorized returns must be returned in original packaging with all tags and unworn. We cannot take responsibility for returned its that are lost - so please return by a trackable method. All packages must be pre-paid - COD's are not accepted. Shipping fees are non-refundable.
5776 Lindero Canyon Road, #391D
Westlake Village CA 91362
5. Do you sell custom apparel?
6. Do you sell wholesale?
We do, please contact email@example.com for more information.
7. Do you ship Internationally?
We do ship most items to locations outside the United States. American Needle products are not currently available for shipping outside of the United States.
8. Who pays customs, duties and taxes for International orders?
For orders outside of the United States, customs, duties and taxes are the responsibility fo the customer.
Updated June 2020